NORTH Network staff, Irene Pal, visited KO in Balmertown and Sioux Lookout to provide training and support for the helpdesk services being delivered in partnership with our two organizations.

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Before leaving Sioux Lookout, Irene was able to solve a major problem with packet loss during video conferencing sessions. The c
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While in Sioux Lookout, Irene worked with John Moreau and Lars Dixon providing them with training on the new Remedy helpdesk and
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Irene Pal, NORTH Network's Helpdesk Coordinator, traveled to Balmertown on Monday, May 5 and then to Sioux Lookout on Wednesday,