From the government's Indian Residential Schools Resolution web site
Information Update: January 23, 2008
Once a Common Experience Payment application is processed, applicants receive a detailed letter explaining their assessment and how to proceed if they do not agree with the Government’s decision.
This process is called reconsideration. Every applicant has the right to reconsideration, except:
Applicants do not need to provide additional information in order to have their file reconsidered. However, applicants are encouraged to provide any information they may have that might help researchers to confirm residence and years of residence.
Applications may be submitted by mail, fax, email or telephone:
Common Experience Payment Response Centre
P.O. Box 5260
Nepean LCD Merivale
Ottawa, ON K2C 3H5
Fax: 1-866-352-4080
E-mail: reconsideration@irsr-rqpi.gc
CEP Response Centre Toll Free: 1-866-565-4526
Following reconsideration, if the applicant disagrees with the decision, an appeal process is available.
More details about this process will be available soon.
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